Therefore, please request a separate RMA number for each product/device with its own form.
Together with the RMA No. you will receive a return address from us. Please return the goods only to this address.
Returns must be properly packed so that the goods are protected against shock, vibration, impact and electrostatic discharge (according to the ESD guidelines IEC/TS/EN61340-5-1).
The warranty claim is void if the product has been damaged/destroyed by external mechanical/electrical influences. In this case you will receive a separate cost statement and the goods will be returned to the sender carriage forward.
The sender bears the costs for the entry. This includes freight, postage, packaging, customs or other charges.
In the event of a warranty claim, Infranet Technologies will pay the cost of delivery to the sender. If there is no case of warranty, the sender bears the costs for the return shipment.
The General Terms and Conditions of Infranet Technologies GmbH apply.
Please send us the form by email () or fax (+49 40 69647-259) We will then send you an RMA number .